Senior Administrative Officer, Customer Operations
Prudential Hong Kong Full-time
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About this role
Senior Administrative Officer in Customer Operations at Prudential Hong Kong, providing administrative support to the customer operations team.
Responsibilities
- Provide administrative support to customer operations team; Process customer requests and policy servicing; Maintain accurate records and documentation; Liaise with internal departments to resolve customer issues; Support process improvement initiatives
Requirements
- Experience in administrative or customer service role in insurance; Knowledge of insurance products and policy servicing; Strong organizational skills; Good computer skills and proficiency in MS Office; Good communication skills in English and Chinese
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