Terms of Service
These terms govern your use of NiceHire's AI-powered hiring platform and services.
Last Updated: December 8, 2024
Table of Contents
1. Acceptance of Terms
By accessing or using NiceHire's platform, services, or applications ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Services.
These Terms apply to all visitors, users, and others who access or use the Services, including both job seekers ("Talent") and hiring organizations ("Organizations").
We reserve the right to update these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of the new Terms.
2. Description of Services
NiceHire is an AI-powered hiring platform that connects job seekers with organizations through:
- AI-powered job matching and candidate screening
- Virtual interview tools and AI mock interviews
- Resume analysis and optimization suggestions
- Video interview scheduling and management
- Hiring pipeline management and analytics
- Communication tools between talent and organizations
- Subscription-based access to premium features
Our Services use artificial intelligence to enhance the hiring process, including but not limited to automated matching, content analysis, and interview feedback generation.
3. User Accounts and Registration
Account Creation
To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Account Types
- Talent Accounts: For job seekers to create profiles, search jobs, and apply to positions
- Organization Accounts: For employers to post jobs, manage candidates, and access hiring tools
4. AI Services and Data Processing
AI-Powered Features
Our Services utilize artificial intelligence for various functions including job matching, resume analysis, interview feedback, and candidate screening. You acknowledge that AI systems may not be perfect and results should be considered as assistance rather than definitive assessments.
Data Processing Consent
By using our Services, you consent to the processing of your personal and professional data through our AI systems for the purposes of:
- Matching job seekers with relevant opportunities
- Analyzing resumes and profiles for optimization
- Providing interview feedback and scoring
- Generating hiring insights and analytics
AI Limitations
You understand that AI-generated content, scores, and recommendations are based on algorithms and may contain errors or biases. Final hiring decisions should always involve human judgment and comply with applicable employment laws.
5. User Conduct and Prohibited Activities
You agree not to:
- Provide false, misleading, or fraudulent information
- Impersonate another person or entity
- Post discriminatory, offensive, or illegal content
- Attempt to circumvent our AI systems or security measures
- Use the Services for any unlawful purpose
- Interfere with or disrupt the Services or servers
- Collect user information without consent
- Create multiple accounts to evade restrictions
- Use automated tools to access the Services without permission
Professional Conduct
All users must maintain professional standards when interacting through the platform. This includes respectful communication, honest representation of qualifications, and adherence to employment laws and regulations.
6. Subscriptions and Payments
Subscription Plans
NiceHire offers various subscription plans for both Talent and Organizations. Subscription details, features, and pricing are available on our pricing page and may be updated from time to time.
Billing and Payments
Subscriptions are billed in advance on a recurring basis. You authorize us to charge your payment method for all fees associated with your subscription. All fees are non-refundable unless otherwise stated.
Cancellation
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will continue to have access to paid features until the end of your billing period.
Price Changes
We may modify subscription prices at any time. We will provide advance notice of price changes, and you will have the opportunity to cancel your subscription before the new pricing takes effect.
7. Intellectual Property Rights
Platform Content
The Services and all content, features, and functionality are owned by NiceHire and are protected by copyright, trademark, and other intellectual property laws.
User Content
You retain ownership of content you submit to the Services (resumes, profiles, messages, etc.). By submitting content, you grant us a non-exclusive, royalty-free license to use, store, and process your content to provide the Services.
AI-Generated Content
Content generated by our AI systems (interview feedback, job matching scores, optimization suggestions) is owned by NiceHire and provided to you under these Terms.
8. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Services. By using the Services, you agree to the collection and use of information in accordance with our Privacy Policy.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
Our Services may integrate with third-party services (such as Zoom for video interviews). Your use of these services is subject to their respective terms and privacy policies.
9. Disclaimers and Limitations
Service Availability
The Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will be uninterrupted, error-free, or completely secure.
AI Accuracy
While we strive for accuracy in our AI systems, we make no warranties regarding the accuracy, completeness, or reliability of AI-generated content, scores, or recommendations.
Employment Outcomes
We do not guarantee job placement, interview success, or hiring outcomes. The Services are tools to facilitate the hiring process, but success depends on many factors beyond our control.
Third-Party Content
We are not responsible for the accuracy, legality, or appropriateness of content posted by users or obtained from third-party sources.
10. Limitation of Liability
To the fullest extent permitted by law, NiceHire shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or relating to your use of the Services.
Our total liability for any claims arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us in the twelve months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless NiceHire and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or relating to:
- Your use of the Services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit to the Services
- Your employment decisions based on information from the Services
12. Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
Termination by Us
We may terminate or suspend your account and access to the Services at our sole discretion, without notice, for any reason, including violation of these Terms.
Effect of Termination
Upon termination, your right to use the Services will cease immediately. We may delete your account and all associated data, though some information may be retained as required by law or for legitimate business purposes.
13. Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of laws principles.
Dispute Resolution
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except that you may bring claims in small claims court if they qualify.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
14. Miscellaneous
Entire Agreement
These Terms constitute the entire agreement between you and NiceHire regarding the Services and supersede all prior agreements and understandings.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Assignment
You may not assign or transfer these Terms or your rights hereunder without our written consent. We may assign these Terms without restriction.
Waiver
No waiver of any provision of these Terms will be deemed a further or continuing waiver of such provision or any other provision.
Updates to Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@nicehire.com
Address: [Your Company Address]
Phone: [Your Phone Number]