Private Client Desk Customer Service Executive
HSBC Hong Kong Full-time
This listing was aggregated from a public source. The role is offered by the employer named here, not by NiceHire.
About this role
Provide exceptional customer service support to private banking clients, handling day-to-day service requests and enquiries.
Responsibilities
- Handle client service requests including account enquiries, transaction processing and product information. Coordinate with internal teams to resolve client issues efficiently. Maintain accurate records of client interactions. Support relationship managers with client servicing activities. Ensure compliance with regulatory requirements.
Requirements
- Minimum 2 years experience in banking customer service, preferably in private banking or wealth management. Strong communication skills in English and Cantonese, Mandarin preferred. Detail-oriented with strong problem-solving abilities. Knowledge of private banking products an advantage.
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